Do's and Don't s of Customer Service - Grocery Store Service
TheServiceChannel (5:33min)
Description: "...Customer Service is universal, and whilst most people do not realize it, Customer Service is a a vital part of the success within a Grocery Store. Customer Service is not only used in restaurants, or hotels, but also in a grocery stores such as Knight-Aide; regardless of the scale of the business it is always important to have customer service skills. This video will go over over the Do's and Don'ts of Customer Service."
Customer service training video for Touts Budget
Skylark Media (7:34min)
Description: "Touts Budgens asked us to make a customer service training video for their staff. To make the whole process a lot more fun and to really capture the spirit of the company, we used real members of staff to act out both ‘good’ and then ‘bad’ customer service. Needless to say the bad customer service sections were the bits that brought the most laughs."