5 credits

The challenges of the changing health care environment from a volume-based to a value-based focus require health care administrators to examine forces that affect organization business and operational performance and patient care outcomes. In this course, students examine the forces and trends that affect performance outcomes within health care organizations and analyze how high reliability health care organizations model and implement sustainable operations management practices. Students assess and apply how changes in health care organization structure, logistics, and supply chains can result in positive patient care outcomes and explore evidence-based management practice models to promote and implement performance excellence standards in various health care settings.