3 semester credits

One of the most critical challenges for leadership in maintaining organizational performance is identifying core strengths and weaknesses within the organization and across the more general value creation landscape. Students in this course explore systems thinking as a process whereby problems are viewed as individual components within a larger system. A framework is provided for analyzing relationships within a system and for avoiding the risks associated with viewing problems in isolation. Learners will use systems-thinking tools to model single-, double-, and multiple-loop feedback systems, both at the micro and macro levels of analysis. In addition, students are introduced to scenario building and will examine how the practice of systems thinking lays the foundation for creating sustainable outcomes for organizations and society.