5 credits

In today's complex environment, leaders engaged in shaping public policy must know how to use the emotional as well as the intellectual power of language to motivate, inspire, and competently manage their organizations. Dynamic leadership requires understanding and use of techniques that affect both conscious and unconscious influences on human behavior. Effective communication connects at many different levels. Students gain both theoretical and practical information demonstrating the necessary components for making such connections and showing why stories, symbols, and metaphors are essential elements in the language of leadership.