5 credits
This course is designed to provide students with practical skills for organizing and brokering community resources in the human services case manager role. Throughout the course, students work with diverse service users to develop a person-centered service plan. As such, they engage in needs assessment, goal setting, advocacy, and service coordination while also considering the ethical and legal responsibilities of the case management relationship. They then justify their plan based on the unique needs and sociocultural factors of the service user.