5 credits
In this course, students learn to promote and implement organizational development and change by using fundamental techniques of change management. They examine and apply these tools, consulting competencies, approaches, and organizational change models. Students explore methods for improving individual, group, and organizational performance through consulting, coaching, and change management. They also explore related topics such as organizational assessment; team development; strategic planning; group dynamics; power, politics, and influence; leadership; and conflict management. Students apply course concepts to both their assessments of organizations and their development of strategies intended to address identified needs for change.