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Microsoft Teams: Maestro: Outlook and Teams Working Together

Outlook and Teams working together

1. Send an email to a channel in Teams

If you want to send an email to a channel in Teams, use the channel email address. Once an email is part of a channel, anyone can reply to it to start a conversation.

  1. Send an email to a channel

Go to the channel name and click More options more options icon > Get email address.

get email address

  1. Reply to an email in a channel

When you reply to an email message in a thread, it creates a conversation about the email within Teams. However, this does not send an email reply to the original sender. Any comments or conversations you have about the email in a channel aren't visible outside of Teams.

2. View the original email

Sometimes, emails that get sent to a channel are too large to view in the conversation. To see an email in its original format, click View original email under the email in the conversation.

view original email

3. Share to Outlook from Teams

You can share chats or channel conversations to Outlook—without leaving Teams.

  1. Share a chat from Teams to Outlook

From within Teams, you can share a copy of a chat as an email to Outlook.

  1. Hover over a message(conversation)Select More options more options icon and then choose the Share to Outlook option.
  2. Choose your recipient(s). You can also add attachments or customize the message with familiar email options.
  3. Then click the Send button to share your chat.

share to outlook button

share conversation window

  1. Share a channel conversation from Teams to Outlook

In Teams, you can also share an entire channel conversation as an email to Outlook.

  1. In a message, click More options more options icon and select the Share to Outlook option.
  2. Choose your recipient(s). You can also select from custom options, edit the subject line, and add attachments.
  3. Then click the Send button to share your channel conversation. This sends the entire conversation history.

share to outlook

share conversation